FAQs
Our FAQ page is designed to help you navigate our Shopify website and customer account portal, access and use digital downloads and tutorials, and answer other common questions about shopping with Hometown Quilt Company.
Collapsible content
How do I make a purchase? (Video Guides)
Ordering is easy through our Shopify store! Simply add an item(s) you'd like to purchase, review your cart and then select "Check Out" button and complete your purchase. There a few follow along videos below to help if you're stuck.
You can also access your past purchases any time by logging into your account.
Video Guides
- How to Make a Purchase + Access Your Order via Email
- Desktop
- Mobile - Logging In, Reviewing Purchases & Accessing Files
- Desktop
- Mobile
If you need any further assistance, please contact us. We're happy to help!
How do I create an account? (Video Guides)
Signing up is easy! It's free and takes a minute: You can either create an account the following ways.
- During your first purchase
- Signing up here
Sign-up Video Guides
- Desktop
- Mobile
If you need any further assistance, please contact us. We're happy to help!
How do I login to my account? (Video Guides)
If you already have an account here is how you can access it and review purchases and re-download files.
Video Guides:
-Desktop
- Mobile
If you need any further assistance, please contact us. We're happy to help!
How do I find my product after I order? (Video Guides)
Once your order is placed, you will receive a confirmation email containing direct links to access and download your digital files.
You can also access your purchase at any time by logging into your account at hometownquiltcompany.com.
Video Guides
- How to Make a Purchase + Access Your Order via Email
- Desktop
- Mobile - Logging In, Reviewing Purchases & Accessing Files
-Desktop
- Mobile
If you need any further assistance, please contact us. We're happy to help!
What sewing machine do you recommend?
The number one question I get asked is what kind of sewing machine do I get? My answer- any of them, just make sure it has a drop in bobbin.
However, this is the one I use →
View my Sewing machine recommendation
video breakdown →
How do I submit photos for Sew and Tell?
Want to be included in the next Sew and Tell? Just send an email to info@hometownquiltcompany.com with a photo of your work and you're automatically in!
Do you pre-wash fabric?
I do not but I’m not saying you shouldn’t I’m just saying I have so much excitement about the project that I can’t wait to get started. If I’m concerned about color bleed then I would throw a color catcher in the washing machine with my project the first time I washed it :)